Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 7–15 business days
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Express Shipping: 3–7 business days
Delivery times may vary depending on destination, customs procedures, and local postal services.
International Shipping
We offer worldwide shipping.
Please note that your order may be subject to import duties, taxes, and customs fees once the shipment reaches your country. These charges are the customer's responsibility.
Order Tracking
Once your order has shipped, you will receive an email notification containing your tracking number. Please allow up to 48 hours for tracking information to become available.
Incorrect Address
The customer is responsible for providing accurate shipping information.
We are not responsible for undeliverable orders due to incorrect or incomplete addresses. If a package is returned to us, we can reship it to the correct address at the customer’s expense.
Lost or Delayed Shipments
We are not liable for delays caused by shipping carriers, customs, natural events, or other circumstances beyond our control.
If your package appears lost, please contact us and we will assist you in submitting a claim to the carrier.
Damaged Packages
If your order arrives damaged, please contact us immediately with photos of the packaging and product. We will work with you to resolve the issue.
Returns & Refunds
Please refer to our Return Policy for instructions on how to return or exchange an item.
Contact Us
If you have any questions about shipping or your order, contact us at:
